Miss Ethel Esi Ennin

Favourite quote: "Service to others is the rent you pay for your room here on earth." - Muhammad Ali

With over a decade of experience in leadership and administrative roles, Ethel is a Certified Administrative Professional affiliated with the American Society of Administrative Professionals-USA and the Chartered Institute of Administrators and Management Consultants-Ghana. Her career has been defined by a unique blend of comprehensive administrative skills and a people-centric approach, ensuring effective and empathetic management across all her roles.

Throughout her professional journey, Ethel has evolved beyond traditional administrative duties to become a trusted Business Partner, providing valuable insights and actionable strategies; as Chief of Staff, she is known for her reliability and depth of institutional knowledge, serving as the primary point of contact for information exchange; as Project Manager, she has successfully lead projects from inception to completion; and as an Assistant she has adeptly managed schedules and acted as the gatekeeper to ensure smooth operations.

Ethel's career at the University of Cape Coast began on January 28, 2013, as a Senior Administrative Assistant within the Senior and Junior Staff Section, and the Training and Development Section under the Directorate of Human Resources; focusing on employee-related issues. From October 1, 2018, to July 10, 2024, she served as Principal Administrative Assistant, supporting the university in various capacities and honing her organisational management, leadership, and strategic planning skills. For instance, during her tenure at the Students’ Support Services Unit - College of Distance Education, she has gained a profound understanding of student needs. This underscores the importance of efficient administrative support in fostering a conducive learning environment for students. Currently, she undertakes key responsibilities delegated by the Registrar, contributing to the institution's ongoing success and growth.

Academically, Ethel is dedicated to enhancing her understanding of human behaviour in organisational contexts. Her recent study on relational leadership and employee creativity, published in the Journal of Hospitality and Tourism Insights, highlights her commitment to driving innovation through effective leadership practices. 

Beyond professional commitments, she is actively engaged in community service, reflecting her dedication to creating a meaningful impact both within and outside the workplace.

Ethel's dominant strengths lie within strategic thinking: She keeps teams focused on what could be, absorbs and analyses information to help teams make better decisions, and continually stretches the team’s thinking for the future.