Prof. Ishmael Mensah is a Professor of tourism and hospitality management and Ghana Director of the Confucius Institute at the University of Cape Coast. He holds a Ph.D. Tourism degree from the same university and is a Certified Hospitality Educator (CHE) by the American Hotel and Lodging Association as well as a Member of the Institute of Hospitality (MIH). Prof. Mensah also holds post-graduate certificates in Hospitality Administration as well as Event Planning & Tradeshow Management from Georgia State University where he was a fellow under the Ghana Tourism Capacity Development Initiative. He has published widely in high-ranking academic journals in the areas of environmental management in hotels, special events management, service quality and community-based tourism development. Prof. Mensah is very passionate about the delivery of quality service and has consulted for a number of public and private organizations on the topic. He has also served on a number of national and local committees including the Central Region Tourism Awards Committee. He is currently the Editor-In-Chief of the African Journal of Hospitality and Tourism Management.
About
Focus & expertise
Academic interests · number = colleagues who share it
Recent activity
Green City Development and the Prospects of Sustainable Tourism Development
Towards Service Excellence in Ghana’s Tourism and Hospitality Industry; the Relevance of Service Innovation and Partnerships
Background
🎓 Education & qualifications
Doctor of Philosophy in Tourism Management
University of Cape Coast
2012
★ Career & positions
Head of Department
Confucius Institute
Aug, 2020 to Nov, 2023
Head of Department
Department of Hospitality and Tourism Management
Aug, 2024 to Aug, 2024
Engagements
🎤 Keynote lectures
Green City Development and the Prospects of Sustainable Tourism Development
Hunan City University, Yiyang, China · 2018-01-01
Towards Service Excellence in Ghana’s Tourism and Hospitality Industry; the Relevance of Service Innovation and Partnerships
Institute of Hospitality Delegates Conference, Sunyani Technical University, · 2017-01-01