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About

Prof. Ishmael Mensah is a Professor of tourism and hospitality management and Ghana Director of the Confucius Institute at the University of Cape Coast. He holds a Ph.D. Tourism degree from the same university and is a Certified Hospitality Educator (CHE) by the American Hotel and Lodging Association as well as a Member of the Institute of Hospitality (MIH). Prof. Mensah also holds post-graduate certificates in Hospitality Administration as well as Event Planning & Tradeshow Management from Georgia State University where he was a fellow under the Ghana Tourism Capacity Development Initiative. He has published widely in high-ranking academic journals in the areas of environmental management in hotels, special events management, service quality and community-based tourism development. Prof. Mensah is very passionate about the delivery of quality service and has consulted for a number of public and private organizations on the topic. He has also served on a number of national and local committees including the Central Region Tourism Awards Committee. He is currently the Editor-In-Chief of the African Journal of Hospitality and Tourism Management.

Focus & expertise

Recent activity

🎤
Keynote lecture Jan 2018

Green City Development and the Prospects of Sustainable Tourism Development

🎤
Keynote lecture Jan 2017

Towards Service Excellence in Ghana’s Tourism and Hospitality Industry; the Relevance of Service Innovation and Partnerships

Background

🎓 Education & qualifications

Doctor of Philosophy in Tourism Management

University of Cape Coast

2012

Career & positions

Head of Department

Confucius Institute

Aug, 2020 to Nov, 2023

Head of Department

Department of Hospitality and Tourism Management

Aug, 2024 to Aug, 2024

Engagements

🎤 Keynote lectures

Green City Development and the Prospects of Sustainable Tourism Development

Hunan City University, Yiyang, China · 2018-01-01

Towards Service Excellence in Ghana’s Tourism and Hospitality Industry; the Relevance of Service Innovation and Partnerships

Institute of Hospitality Delegates Conference, Sunyani Technical University, · 2017-01-01

Honors & affiliations

Member
International Council on Hotel, Restaurant and Institutional Education · 2021
Member
Institute of Hospitality · 2008

Colleagues & frequently viewed together

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