University of Cape Coast

Prof. Ishmael Mensah is a Professor of tourism and hospitality management and Ghana Director of the Confucius Institute at the University of Cape Coast. He holds a Ph.D. Tourism degree from the same university and is a Certified Hospitality Educator (CHE) by the American Hotel and Lodging Association as well as a Member of the Institute of Hospitality (MIH). Prof. Mensah also holds post-graduate certificates in Hospitality Administration as well as Event Planning & Tradeshow Management from Georgia State University where he was a fellow under the Ghana Tourism Capacity Development Initiative. He has published widely in high-ranking academic journals in the areas of environmental management in hotels, special events management, service quality and community-based tourism development. Prof. Mensah is very passionate about the delivery of quality service and has consulted for a number of public and private organizations on the topic. He has also served on a number of national and local committees including the Central Region Tourism Awards Committee. He is currently the Editor-In-Chief of the African Journal of Hospitality and Tourism Management.